Privacy Policy

1. Introduction

Orunos ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered academic copilot platform.

By using Orunos, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services immediately.

2. Information We Collect

We collect information you provide directly, information gathered automatically, and information from third-party sources:

• Account Information: Name, email address, institutional affiliation, and password
• Payment Information: Billing details processed securely through our payment providers
• User Content: Documents, research materials, citations, and notes you upload or create
• Usage Data: Features used, interaction patterns, session duration, and platform analytics
• Device Information: Browser type, operating system, IP address, and device identifiers
• Communication Data: Support requests, feedback, and correspondence with our team

3. How We Use Your Information

We use your information to provide, maintain, and improve our services:

• Deliver AI-powered citation generation, document editing, and research assistance
• Process payments and manage your subscription
• Personalize your experience and recommend relevant features
• Respond to support requests and communicate important updates
• Analyze usage patterns to improve platform performance and accuracy
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations and enforce our Terms of Service

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: AES-256 for data at rest, TLS 1.3 for data in transit
• Access Controls: Role-based access with multi-factor authentication for administrative accounts
• Regular Audits: Periodic security assessments and vulnerability testing
• Data Isolation: Your documents and research are processed in isolated environments

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but continuously work to minimize risks.

5. AI Training & Your Data

Your privacy and intellectual property are paramount. We maintain strict boundaries regarding AI training:

• No Public Training: Your documents, research, and unpublished work are never used to train public AI models
• Anonymized Improvement: We may use aggregated, anonymized interaction data to improve citation accuracy and platform performance
• No Data Selling: We do not sell, rent, or trade your personal information or research to third parties
• Enterprise Protection: Institutional and enterprise customers receive enhanced data isolation and custom retention policies

6. Information Sharing & Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted partners who assist in payment processing, hosting, analytics, and customer support
• Institutional Access: With your institution's administrators if you are on an institutional license (usage statistics only, not document content)
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Protection of Rights: To protect the rights, property, or safety of Orunos, our users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with continued privacy protections)

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services:

• Active Accounts: Your documents and data are retained until you delete them or close your account
• Deleted Accounts: Upon account deletion, your personal data is removed within 30 days, except where retention is required by law
• Backup Systems: Data may persist in backup systems for up to 90 days after deletion
• Anonymized Data: Aggregated, anonymized usage data may be retained indefinitely for analytics and improvement

You can export your data at any time before account deletion. We recommend regular backups of your important research and documents.

8. Your Rights & Choices

You have control over your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information in your account settings
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request limitations on how we process your data

To exercise these rights, contact us at privacy@orunos.com. We will respond within 30 days.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality and security
• Analytics Cookies: Help us understand how you use Orunos to improve our services
• Preference Cookies: Remember your settings and customization choices

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

10. Children's Privacy

Orunos is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at privacy@orunos.com.

11. International Data Transfers

Orunos operates globally. Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws different from your jurisdiction.

We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information in accordance with this Privacy Policy.

12. Third-Party Links & Services

Orunos may contain links to third-party websites, services, or integrations (e.g., Zotero, Mendeley, EndNote). This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you use through Orunos.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may provide additional notice via email or platform notification.

Your continued use of Orunos after changes constitutes acceptance of the updated Privacy Policy.

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us and our service providers
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at privacy@orunos.com or call our privacy hotline.

15. European Economic Area (EEA) Rights

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR):

• Right to access, rectify, or erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Our lawful basis for processing includes contract performance, legitimate interests, and your consent where required.

16. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy and applicable data protection laws. For any questions or concerns about data protection, contact our DPO at:

• Email: dpo@orunos.com
• Mailing Address: Orunos Inc., Attn: Data Protection Officer, San Francisco, CA 94102

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@orunos.com
• General Support: support@orunos.com
• Mailing Address: Orunos Inc., San Francisco, CA 94102
• Help Center: help.orunos.com